Run a real clinic
on Nidl for 90 days.
Three to five community primary care clinics in British Columbia. Co-designed workflows, white-glove onboarding, Canadian hosting from day one. At the end of the pilot you keep what works or we part ways — measurable outcomes either way.
One co-design week, ten live weeks, one decision week.
Co-design
We sit with your MOAs for a half-day. Map your existing channels, sender list, rules, and SLAs. Decide what goes in scope.
Provision
Forward your fax line, plug in email + portal, mirror your patient list, set up your first 5 routing rules.
Live, supervised
You run it. A Nidl CSM checks in twice a week, watches outliers, tunes confidence thresholds with you.
Decision
Joint review of measurable outcomes (admin time saved, SLA, dropped follow-throughs). Convert, extend, or walk away — your call.
Built for the
BC reality.
We’re intentionally narrow at this stage so each pilot clinic gets co-design, dedicated CSM time, and a real shot at measurable outcomes.
Tell us about your clinic.
Three to four minutes. A human reads every application; you’ll hear back within five business days.
- 1. We read your application and respond within 5 business days.
- 2. If there’s a fit, we book a 30-min workflow review.
- 3. If both sides want to move, we sign a 12-week pilot agreement.
Book a 20-minute workflow review.
Bring one of your real inbound flows. We’ll walk through how Nidl would handle it — no slides, no pitch deck.
Opens the Cal.com scheduler. No login required — pick a time and you’ll get a calendar invite.
Things people ask first.
What does the pilot cost?+
Nothing during the pilot. We pay for the integration time so we can prove the work. Conversion pricing is shared up front.
Where does our PHI live?+
Canadian regions only — production data in AWS or Azure Canada Central / Canada West. Per-tenant envelope encryption. Architected for BC PIPA today and Ontario PHIPA next.
Will Nidl change our EMR?+
No. Nidl is the operations layer above your EMR. We write back where adapters exist (OSCAR, TELUS PS Suite, Med-Access), and surface what doesn't write back.
Do you replace our AI scribe?+
No — we pair with it. Nidl never enters the exam room. Your scribe (Heidi, Tali, Mutuo, Suki, Freed) drafts the visit note; Nidl picks up everything that arrives after — referrals, results, forms, renewals, follow-through. One audit chain across both.
Who makes clinical decisions?+
Your clinicians. Nidl handles operations only — routing, classification, status messages. Every meaningful action sits behind human review. Low-confidence items never auto-fire.
What if we want out before 12 weeks?+
We export your data, disconnect your channels, and walk away. Audit trail comes with you.